Privacy Policy for abc 77

For the purposes of this Privacy Policy, the data controller responsible for your personal information is the company operating the abc 77 platform under its international offshore gaming licence. abc 77 is the trading name under which online casino and sports betting services are provided to players in Bangladesh and other permitted jurisdictions via the website abc-77.net.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by abc 77, you may contact the data protection team using the following details:

• Platform name: abc 77
• Website: abc-77.net
• Contact email: [email protected]
• Response language: English only
• Response time: Within 5 business days of receipt

All communications regarding data privacy must be submitted in writing to the email address above. abc 77 does not accept verbal data subject requests and cannot guarantee that requests submitted through channels other than the designated email will be processed correctly or within the stated timeframe.

abc 77 collects personal information through several channels: directly from you when you register and use the platform, automatically through your interactions with the site, and in limited cases from third-party sources such as payment processors and identity verification providers. The categories of information we collect are described below.

abc 77 does not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming assessments and only with your explicit prior consent.

You are not obligated to provide all requested information; however, failure to supply mandatory fields (such as identity and payment data required for KYC) may result in your account being restricted from withdrawals or other features until verification is complete.

abc 77 processes your personal data for the following specific purposes. Each purpose is tied to a defined legal basis, which is detailed in Section 4 of this policy.

• Account creation and management: To register your abc 77 account, verify your identity, manage your profile, and maintain your account settings and preferences.
• Platform operation and game delivery: To process wagers, calculate outcomes, credit winnings, facilitate deposits and withdrawals, and deliver the full range of casino and sports betting products including cricket betting markets, slots, live casino, and fishing arcade titles.
• Payment processing: To execute deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and connected Bangladeshi banks. Financial data shared with payment processors is limited strictly to what is necessary to complete the transaction.
• KYC and fraud prevention: To verify that you meet the minimum age requirement of 18 years, to confirm that the funds you use belong to you, and to detect and prevent fraudulent activity, money laundering, and other financial crime on the platform.
• Customer support: To respond to your queries, investigate complaints, resolve disputes, and process any data subject rights requests submitted to [email protected].
• Responsible gaming: To monitor wagering behaviour for signs of problem gambling and, where appropriate, to enforce self-exclusion requests, cooling-off periods, deposit limits, and other responsible gaming tools.
• Legal compliance: To comply with applicable anti-money-laundering (AML) obligations, record-keeping requirements, and any lawful requests from competent authorities under the terms of abc 77's international offshore gaming licence.
• Platform improvement and analytics: To analyse aggregated usage data in order to improve platform performance, game selection, user interface design, and customer experience. Analytics data is processed in aggregate and anonymised wherever possible.
• Marketing communications: To send you promotional emails about bonuses, new games, seasonal promotions (e.g., Eid, Pohela Boishakh, BPL season offers), and platform news — but only if you have opted in to marketing communications during registration or via account settings. You may withdraw this consent at any time.
• Security monitoring: To detect and respond to account intrusions, suspicious login attempts, and other security incidents affecting the integrity of your abc 77 account.

abc 77 does not use your personal data for automated individual decision-making that produces significant legal or similarly consequential effects, except where this is required as part of fraud screening or AML compliance procedures. In such cases, you have the right to request human review of any automated decision that affects your account.

abc 77 processes personal data only where there is a valid legal basis for doing so. The primary legal bases on which abc 77 relies are as follows:

• Contractual necessity: Processing your identity data, contact data, financial data, and account data is necessary for abc 77 to fulfil its contractual obligations to you as a registered player — specifically, to operate your account, accept your wagers, and process your withdrawals. Without this processing, abc 77 cannot provide its services.
• Legal obligation: Processing for KYC verification, AML record-keeping, and responding to lawful authority requests is required by the terms of abc 77's operating licence and applicable international financial crime regulations. abc 77 has no discretion to refuse this processing.
• Legitimate interests: Processing for fraud detection, security monitoring, platform analytics, and responsible gaming oversight is carried out on the basis of abc 77's legitimate interest in operating a safe, fair, and commercially sustainable platform. abc 77 has assessed that these interests do not override your fundamental privacy rights where appropriate safeguards are in place.
• Consent: Processing for marketing communications is carried out solely on the basis of your freely given, specific, and informed consent. You may withdraw marketing consent at any time by updating your communication preferences in account settings or by emailing [email protected] with the subject line "Unsubscribe from Marketing".

The following categories of third party may receive your personal data in the circumstances described:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank receive the financial data necessary to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and regulatory obligations.
• Game software providers: Third-party game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) may receive your account identifier and session token to authenticate your game session. These providers do not receive your full personal profile or financial data.
• Identity verification services: Third-party KYC providers may process copies of your identity documents for the purpose of automated document verification. These providers are contractually bound to process your data only for verification purposes and to delete it upon completion.
• Analytics and performance monitoring tools: Aggregated and anonymised usage data may be shared with analytics service providers to help abc 77 understand platform performance. No personally identifiable information is included in these analytics datasets.
• Legal and regulatory authorities: abc 77 will disclose personal data to competent legal or regulatory authorities if required to do so by a valid court order, regulatory instruction, or other lawful mandate. abc 77 will notify you of such a disclosure request where legally permitted to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of the abc 77 business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to how your data is processed as a result.

All third-party data processors engaged by abc 77 are subject to written data processing agreements that prohibit them from using your personal data for any purpose beyond the specific service they are contracted to provide.

abc 77 uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate the platform efficiently, maintain your login session, and analyse how players interact with the site. The cookies used by abc 77 fall into the following categories:

abc 77 does not use third-party advertising cookies or behavioural profiling cookies for targeted advertising across external websites. Strictly necessary cookies are deployed without requiring your consent, as they are essential for the platform to function. All other cookie categories are deployed only with your consent, which you may provide or withdraw by adjusting your browser settings to block or delete cookies.

Please note that disabling strictly necessary cookies will prevent you from logging in and using the platform. Disabling functional cookies will result in the loss of saved preferences across sessions.

abc 77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our operating licence conditions. The retention periods applicable to each data category are as follows:

• Active account data (identity, contact, account): Retained for the lifetime of your abc 77 account plus 5 years following account closure, to satisfy anti-money-laundering record-keeping obligations.
• Financial transaction records: Retained for 7 years from the date of each transaction, in line with standard financial record-keeping requirements under international AML frameworks.
• KYC documents: Retained for 5 years following the completion of verification or following account closure, whichever is later. After this period, documents are securely deleted and cannot be recovered.
• Customer support communications: Retained for 3 years from the date of the most recent interaction, to allow for dispute re-examination if necessary.
• Technical and usage logs: Retained for 13 months from the date of collection in aggregated form for analytics purposes, then deleted or anonymised.
• Marketing consent records: Retained for the duration of the consent plus 2 years, as evidence of your opt-in preference in the event of a future complaint.

Upon expiry of the applicable retention period, abc 77 will either securely delete the data or anonymise it so that it can no longer be attributed to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

As a player whose personal data is processed by abc 77, you hold the following rights in relation to your information:

• Right of access: You have the right to request a copy of all personal data that abc 77 holds about you, along with information about the purposes for which it is processed, the categories of data held, and the recipients to whom it has been disclosed.
• Right to rectification: If any personal data abc 77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay. You may also update basic contact details directly through your account settings.
• Right to erasure ("right to be forgotten"): You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (for consent-based processing), or where you object to processing and there are no overriding legitimate grounds. This right is subject to our legal obligation to retain certain financial and identity records for the periods specified in Section 7.
• Right to restriction of processing: You have the right to request that abc 77 restricts the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved, or pending the outcome of an objection to processing.
• Right to data portability: Where abc 77 processes your data by automated means on the basis of your consent or on the basis of a contract with you, you have the right to receive a structured, commonly used, machine-readable copy of your personal data, and to request that it be transmitted to another data controller where technically feasible.
• Right to object: You have the right to object at any time to the processing of your personal data where abc 77 relies on legitimate interests as the legal basis. You also have an unconditional right to object to the processing of your data for direct marketing purposes, including profiling carried out for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.
• Rights in relation to automated decision-making: You have the right not to be subject to a decision based solely on automated processing that produces significant effects, and to request human review of any automated decision that has restricted or closed your account.

abc 77 will not charge a fee for processing data subject requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. abc 77 reserves the right to verify your identity before acting on a data subject request to prevent unauthorised disclosure of another person's data.

abc 77 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Transport Layer Security (TLS): All data transmitted between your browser or device and the abc 77 platform is encrypted using TLS 1.2 or higher. No personal or financial data is transmitted in plaintext over any network.
• Password hashing: Account passwords are never stored in plaintext. abc 77 uses a modern cryptographic hashing algorithm (bcrypt with a work factor of 12 or higher) to store password credentials. Even abc 77's own staff cannot retrieve your plaintext password.
• Access control: Access to personal data held in abc 77's systems is restricted on a strict need-to-know basis. Staff members are granted the minimum access level required to perform their role. All staff access to player data is logged and subject to periodic audit.
• KYC document encryption: Identity documents uploaded as part of the KYC process are encrypted at rest using AES-256 encryption and stored in a segregated, access-controlled repository. Access is limited to authorised compliance personnel only.
• Intrusion detection: abc 77 operates network and application-level intrusion detection systems to identify and respond to security threats in real time. Anomalous access patterns trigger automatic alerts and investigation procedures.
• Vulnerability management: abc 77's platform undergoes regular security assessments and penetration tests carried out by independent security professionals. Critical vulnerabilities identified during testing are remediated within defined SLA windows.
• Incident response: In the event of a personal data breach that poses a risk to your rights and freedoms, abc 77 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach. abc 77 maintains a documented incident response plan for this purpose.

While abc 77 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is entirely without risk. You also bear responsibility for maintaining the confidentiality of your account login credentials. abc 77 will never ask for your password by email, phone, or chat.

abc 77 operates as an internationally licensed platform and, as a result, some of your personal data may be transferred to and processed in countries outside Bangladesh. This applies primarily in the following contexts:

• Game software providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, and Ezugi operate data processing infrastructure in various jurisdictions. Session data necessary to authenticate your game access is processed through their servers, which may be located outside Bangladesh.
• Platform infrastructure: abc 77's hosting and database infrastructure may be distributed across multiple server locations in different countries to ensure platform availability and performance.
• KYC verification services: Identity document verification may be performed by specialised providers whose processing systems are located outside Bangladesh.

In all cases where personal data is transferred internationally, abc 77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that applied within Bangladesh. These safeguards include contractual data processing agreements that impose obligations on recipient processors equivalent to those described in this Privacy Policy.

If you wish to obtain further information about the specific safeguards in place for any particular international transfer, you may submit a request to [email protected].

abc 77 applies age verification checks at registration and during the KYC process to prevent underage access. If abc 77 discovers or has reasonable grounds to believe that a registered account is held by a person under the age of 18, the account will be immediately suspended, all gameplay suspended, and any balance held pending investigation. If the account holder is confirmed to be under 18, the account will be permanently closed and any deposits returned to the original payment method after deduction of any bonus funds credited.

If you are a parent or guardian and believe that your child may have registered an abc 77 account without your knowledge, please contact [email protected] immediately with the account details so that we can investigate and close the account promptly. Please include in your email the account username or registered email address, the child's date of birth, and any evidence of underage registration you may have.

abc 77 does not direct any marketing communications at individuals who have identified themselves as being under the age of 18, and does not process the personal data of minors for any commercial purpose.

abc 77 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, changes to the services we offer, or other operational requirements. The effective date at the top of this document will be updated whenever a new version is published.

For material changes — those that significantly affect how your personal data is collected, used, or shared — abc 77 will provide advance notice of at least 14 calendar days by sending an email to the address registered to your account and by displaying a prominent notice on the abc 77 platform upon login. Minor clarifications or corrections that do not change the substance of the policy may be made without prior notice.

Your continued use of the abc 77 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated policy, you should stop using the platform and request account closure by contacting [email protected] before the effective date of the change.

Previous versions of this Privacy Policy are retained by abc 77 for internal record-keeping purposes. If you wish to review a previous version for the purpose of a data subject rights request or dispute, you may request it by contacting our support team.

All questions, concerns, and formal complaints relating to this Privacy Policy or to abc 77's data processing practices should be directed to: [email protected]